Gripe Thread

[hugo]

I just had a weird experience with Bongload Records, I ordered their Beck - Odelay reissue back in July and early August I get my package with the wrong record, I ask for a return and go post the wrong record back to them, costs $3.23 having to use my own time to help them correct the error. All fine, they ship the right record once they get my return in and a few days later I check usps.com and it says my package could not be delivered as addressed, so now it goes back to them and it's already September and I still can't get the damn record. On this one I believe I am entitled to be mad at them since they caused the problem in the first place. Right guys?