09-12-2016, 06:57 PM
Pet peeve - postal returns.
They actually cost money for the label to receive back.
Customers are pissed 100% of the time when things are returned back to the label and expect things to be reshipped free of charge.
Returns take a bunch of effort to recontact everyone and track down payments for reshipping (all the while being yelled at).
People then want them reshipped instantly, ahead of all other packages.
Ugh!
They actually cost money for the label to receive back.
Customers are pissed 100% of the time when things are returned back to the label and expect things to be reshipped free of charge.
Returns take a bunch of effort to recontact everyone and track down payments for reshipping (all the while being yelled at).
People then want them reshipped instantly, ahead of all other packages.
Ugh!
Director/Founder
http://www.blood-music.com
http://www.blood-music.com
